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The July/August edition of Electricity Today Magazine includes the following article highlighting how utilities can handle information to better serve customers. The article includes results from the Oracle Utilities' "Big Data, Bigger Opportunities" report which examined how utilities use information generated by smart grid deployments to drive organizational efficiency, increase reliability and strengthen customer relationships. The article addresses how access to new data will change the way utilities drive their businesses and how predictive analytics could spur operational change.

The July 26 edition of Government Computer News includes the following article highlighting the results of Oracle Utilities' "From Overload to Impact: An Industry Scorecard on Big Data Business Challenges" report. The article notes that 93 percent of the public sector executives surveyed say they are collecting and managing more business information today than two years ago. The article also notes that the public sector organizations say they lost on average 11 percent of their annual budget, or $60.5 million, as a result of not being able to fully leverage the information they collected.

Article highlighting a press release announcing that the Fayetteville Public Works Commission (FPWC) selected Oracle and Infosys Technologies to help support FPWC's smart grid initiatives.  The article notes that after the implementation of the Oracle applications, FPWC will have a more a complete view of customer data, helping to streamline billing processes and enable more responsive customer service.